“Unfortunately, some merchants will use a plastic overlay with raised numbers that temporarily sits on top of touchscreen devices allowing the visually impaired to input their PIN. It is a constant that will remain even as the touchscreen trend overtakes the payment experience,” said James Wester, Research Director for IDC. “Secure payment is and always will be a universal concern for merchants and consumers alike. Navigator enables merchants to transform the non-tactile touchscreen into a universal keypad with audio confirmation, so visually-impaired consumers can enter a PIN or other numerical data to easily make purchases.
After rigorous testing, we are delighted to certify Navigator’s use by businesses that want to improve the experience for the blind and partially-sighted community.” “But the change is coming, so we’re pleased to be working with Verifone to make sure that new payment hardware and software in the form of Navigator is accessible and usable for the millions of people living with sight loss worldwide.
“The change to touchscreen technology from the physical PIN pad is likely to be a difficult one for many blind and partially sighted people,” said David Clarke, Director of Services at RNIB. Verifone Navigator delivers the ultimate solution. According to estimates by the World Health Organization, more than 217 million people live with moderate to severe vision impairment and another 36 million people worldwide have complete vision loss.įor visually-impaired consumers payment transactions present a unique challenge, particularly as payment devices continue to increasingly evolve toward touchscreens.
Merchants around the world face accessibility and inclusivity challenges to ensure that payment hardware and software can be easily utilized by visually-impaired consumers. Further, Navigator meets PCI requirements – an information security standard mandated and administered by the Payment Card Industry Security Standards Council to reduce credit card fraud. LAS VEGAS (October 22, 2018) – Money20/20 Las Vegas Booth #1223 – Verifone today announced the introduction of Navigator, the first-of-its-kind payment feature with a fully integrated touchscreen to earn certification for accessibility and usability by the Royal National Institute of Blind People (RNIB), a United Kingdom-based charity.
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